1. Introduction
At Alekir, Jordan's premier landscaping and garden service provider, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services.
2. Information We Collect
We collect the following types of information to provide our landscaping services:
2.1 Personal Information:
- Full name and title
- Contact information (phone number, email, address)
- Property location and access details
- Billing and payment information
2.2 Project-Related Information:
- Property photographs and measurements
- Soil samples and site conditions
- Existing landscape documentation
- Design preferences and requirements
- Project timeline and budget constraints
3. How We Use Your Information
Your information helps us deliver exceptional landscaping services:
- Creating customized garden designs suitable for Jordan's climate
- Developing accurate project quotes and timelines
- Coordinating service delivery and maintenance schedules
- Communicating project updates and maintenance tips
- Processing payments and maintaining financial records
- Improving our services based on client feedback
4. Information Storage and Security
We implement strict security measures to protect your information:
- Secure digital storage systems with encryption
- Limited access to authorized personnel only
- Regular security audits and updates
- Physical security measures at our premises
5. Client Photos and Project Documentation
We respect your privacy regarding project documentation:
- We obtain explicit permission before using any project photos
- Client information is never shared without consent
- Project details are kept confidential
6. Communication Preferences
You can control how we communicate with you:
- Choose preferred contact methods
- Opt-in/out of maintenance reminders
- Select frequency of service updates
- Manage newsletter subscriptions
7. Data Retention
We retain your information for:
- Active project duration
- Ongoing maintenance contracts
- Legal and tax requirements
- Quality assurance purposes
8. Your Rights
You have the right to:
- Access your personal information
- Request data corrections
- Withdraw consent for marketing
- Request data deletion (where applicable)
9. Contact Us
For privacy-related inquiries:
- Email: info@alekirjo.com
- Phone: (+962) 798 976 062
- Address: Hashemite Kingdom of Jordan, Amman.